News & Events
ISI Communications Selects INOC to Monitor Ethernet Performance at DuPage National Technology Park
Northbrook, Ill., February 26, 2008 – ISI Communications, Inc., an industry leading service provider of optical based solutions and VoIP solutions , has selected INOC to provide 24x7 NOC services for ISI’s optical and Ethernet network infrastructure that delivers Telco-level Ethernet services to occupants of the new DuPage National Technology Park. INOC, a global provider of Network Operations Center (NOC) monitoring solutions, will monitor this ringed 40G Metropolitan Area Network and validate SLAs to ensure customers are receiving carrier-quality network and service availability.
“Confidently delivering superior communication services and availability to DuPage National Technology Park occupants is fundamental to attracting large corporations, research organizations, and broadband service providers,” says Dan Howard, president of ISI Communications. “We chose INOC because they demonstrated a high quality, cost-effective 24x7 NOC capability that would be hard to surpass by building our own NOC.”
The DuPage National Technology Park offers tenants a managed service with 24x7 monitoring of its multi-directional and multi-carrier broadband routes which will be supported by two redundant NETPOPs along with redundant power grids and five-tier security considerations. This multiple entry fiber design provides Level 7 diversity to support the highest network survivability and service levels.
“We look forward to collaborating with ISI Communications to offer our robust NOC monitoring solution that satisfies the needs of DuPage National Technology Park and reinforces ISI’s commitment to customer service and service excellence,” says Prasad Ravi, chief executive officer of INOC.
About ISI Communications, Inc.
ISI Communications, Inc. has served the commercial market for voice, data, and video needs since 1993, operating out of the Chicago area. ISI is known for packaging diverse technology products and services into cohesive solutions for end users and network operators. Today, ISI has positioned itself to provide high speed optical communications including the Tier 2 Peering fabric (iNAP), SIP Trunking (iSIP) service, as well as the traditional telecom solutions. ISI installs and maintains broadband Metro Ethernet and wavelength service, while still providing clients with choices to best fit individual company needs. ISI is fluent in providing competitive metropolitan solutions spanning multiple applications and protocols for today’s enterprise users. ISI is headquartered in Western Springs, IL 60558, and can be reached, by calling 1-800-505-ISIC, or emailing info@isicommunications.com.
About INOC
INOC is a 24x7 NOC and global provider of outsourced NOC monitoring and reporting services for enterprises and carriers. From a primary NOC in Madison, Wis., and a Disaster Recovery NOC near Chicago, Ill., our 24x7 staff provides a hands-on approach to problem resolution. INOC proactively processes critical IT support issues and delivers timely information to improve the uptime, availability and performance of applications, servers, and networks. A proprietary web portal, iMonitor QuickView, provides extensive reporting capabilities and visibility into IT infrastructure monitoring and support activity in real-time. INOC cost-effectively integrates 24x7 NOC support into a client’s existing IT operation to deliver greater uptime.
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For more information on INOC and its services, send an email to info@inoc.com or call (877) NOC-24X7 (877-662-2497). You will also find additional information at our website, www.inoc.com.