News & Events
Ayalogic Selects INOC to Provide 24x7 Monitoring of IT Infrastructure
Northbrook, Ill., April 15, 2008 – Transforming communication quality and confidently delivering an integrated business communication solution 24x7 is what Ayalogic will deliver to customers with the support of its new partner INOC. Ayalogic, an innovative provider of integrated voice communications platforms, has selected INOC as its solutions partner for 24x7 NOC monitoring. INOC, a global NOC Monitoring solutions company, will provide Ayalogic a 24x7 service desk, 24x7 monitoring, incident and problem management, web-based reports and redundant NOC facilities.
“We want to redefine the way businesses communicate and essentially improve the quality, reliability and effectiveness of our client/server software solution,” says Mike Rojas, chief executive officer for Ayalogic. “So we sought out a partner that will monitor our IT infrastructure, provide comprehensive visibility into our networks and deliver the expertise and high caliber customer service that we demand of ourselves to serve our customers.”
Currently, INOC monitors Ayalogic’s servers and applications and provides 24x7 visibility into infrastructure and support activity through its proprietary reporting portal, iMonitor. iMonitor brings together all the information needed about IT infrastructure in real-time — assets, usage, performance, and NOC support activity — so customers can make intelligent decisions for running and managing their data and voice infrastructure with maximum uptime.
“Ayalogic is on the forefront of delivering business communication software solutions that demand high availability and we are excited to support their infrastructure with our NOC services”, says Prasad Ravi, chief executive officer of INOC. “Our NOC ensures that events and incidents on Ayalogic’s IT infrastructure are monitored and tracked 24x7 for maximum service availability.”
About Ayalogic
Ayalogic, Inc. created Qmunicate™, a patent-pending business communication software solution that is redefining the communications industry. Headquartered in Akron, Ohio, the company was founded in March 2002 by Mike Rojas, a serial entrepreneur and former NEC executive with more than 28 years of experience in the computer and telecommunications software industries and eight patents to his name. For more information on Ayalogic, please call 330-253-2700 or visit www.ayalogic.com.
About INOC
INOC is a 24x7 NOC and global provider of outsourced NOC monitoring and reporting services for enterprises and carriers. From a primary NOC in Madison, Wis., and a Disaster Recovery NOC near Chicago, Ill., our 24x7 staff provides a hands-on approach to problem resolution. INOC proactively processes critical IT support issues and delivers timely information to improve the uptime, availability and performance of applications, servers, and networks. A proprietary web portal, iMonitor QuickView, provides extensive reporting capabilities and visibility into IT infrastructure monitoring and support activity in real-time. INOC cost-effectively integrates 24x7 NOC support into a client’s existing IT operation to deliver greater uptime.
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For more information on INOC and its services, send an email to info@inoc.com or call (877) NOC-24X7 (877-662-2497). You will also find additional information at our website, www.inoc.com.