Business Continuity Planning for Your 24x7 NOC: A Free Webinar

View the recording from our webinar on demand: Business Continuity Planning for Your 24x7 NOC.

You'll learn exact, practical steps you can take to incorporate remote work capabilities into your NOC business continuity plans and protect against workforce disruptions now and in the future.

Check out the speakers below!

About the webinarHere’s the main idea.

A report from Gartner released during the first year of the COVID-19 pandemic revealed that just 12% of businesses reported being highly prepared for its impact. As IT operations teams grapple with the ongoing and evolving challenges, the pandemic revealed major vulnerabilities in business continuity planning, prompting many firms to revisit their plans and implement the necessary safeguards.

For IT operations teams, including those responsible for the Network Operations Center (NOC), these vulnerabilities have, for the first time, forced leaders to rapidly develop remote work capabilities and codify them into their business continuity plans to prevent a looming workforce disaster. To help NOC teams safeguard the IT services they monitor and protect, we documented our process and work steps in this free presentation.

If you manage an internal NOC function, consider using this as a playbook to plan your own remote work capability and enhance your business continuity plan. If you work with a third-party NOC support provider, this resource can serve as a checklist for grading your NOC provider’s preparedness for the current situation and potential future workforce disruptions.

Submit the form below and access the full recording.

Jim Martin

VICE PRESIDENT OF TECHNOLOGY

Jim has over 30 years of experience in network and systems design, and global critical infrastructure deployments. Prior to joining INOC, Jim was the Director of Operations at the Internet Systems Consortium, where he led the team operating F-Root, a worldwide anycast cluster providing critical Internet infrastructure as one of the 13 global DNS root servers. Previously, he was a Principal Consultant at DeepDive Networks and an IP Architect at Woven Systems, which was later acquired by Fortinet. Jim has also served as a Solutions Architect at Netzwert AG, a Senior Research Scientist at Nortel Networks, and a Lead Engineer at Interop, where he designed, built and managed the InteropNet. He works with IETF, where he authored a number of RFCs. In addition, he leads the IETF NOC Team, designing and delivering the network that powers the IETF. He is active with NANOG, DNS-OARC, RIPE, and ICANN.

Eric Idler

SENIOR NOC MANAGER

Eric manages NOC operations and has experience supporting a wide variety of clients in a 24x7 environment. He has expertise in identifying opportunities for process improvement in the NOC and implementing them at scale. He is a graduate of the University of Wisconsin, Madison.

Ben Ludeman

DIRECTOR OF TECHNICAL OPERATIONS

Ben has been designing, deploying, and supporting high-availability enterprise networks for 19 years. He has implemented automation solutions for managing and operating physical and virtual devices within networks. Ben manages INOC’s high-availability infrastructure both in the cloud and data centers.

The inside look

See inside our pandemic business continuity plan

This webinar offers a brief review of the essentials of NOC disaster recovery before presenting our five-step strategy for pandemic preparedness. You’ll learn:

Where most NOCs are currently vulnerable in terms of preparedness
The basics of disaster recovery in the NOC
A step-by-step process for business continuity enhancements to protect against public health emergencies

The benefits See everything you need to prepare confidently

Learn how to create a team to develop necessary safeguards and add them to your plan.

See inside our employee communication strategy.

Learn how to coordinate with critical suppliers and vendors to ensure a smooth transition to remote work.

See how to develop remote work solutions for your team.

You're in good company Trusted by Leading Enterprises, Service Providers and OEMs

INOC plays a vital role in keeping our enterprise infrastructure up and our stress levels way down. This level of NOC support doesn’t just lead to faster resolution times—it enables us to be proactive in preventing issues. I’d recommend their platform to any organization that needs a dependable support partner.”

Kelly “Colleen” Jacobs, Program Manager, Department of Veteran’s Affairs, AT&T Business

Watch the webinar.

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On-demand webinar Business Continuity Planning for Your 24x7 NOC