INOC Core offers a 24×7 Network Support Operation at a cost-effective price
NORTHBROOK, IL, October 30 2018 – INOC, a 24×7 Network Operations Center (NOC) and global provider of technology infrastructure monitoring, reporting, and support services today announced the release of its INOC Core Service Package aimed at supplying enterprises and network, cloud, and application service providers a superior support operation to improve staff efficiency and retention, reduce technology support costs, reduce resolution time, and provide a superior end-user experience. “A big challenge for companies in taking advantage of 24×7 NOC support is the complexity with tools, documentation, and processes. We took the most common NOC support requirements and created a service package that simplifies the onboarding process. INOC CORE is a package of service and support features that allows customers to enable 24×7 NOC support quickly,” according to Prasad Ravi, INOC Co-Founder and CEO.
Reduced Cost of Operations INOC’s Core Service Package provides reliable tools, proven processes, and skilled experts to improve uptime, availability, and performance of networks, applications, and servers, and includes the following features:
- 24×7 Event Monitoring and Management
- 24×7 Incident Management
- 24×7 Third-Party Supplier Management
- 24×7 Service Desk
The INOC Difference
With nearly two decades in business, INOC delivers robust, fully-available and consistent monitoring and management solutions globally from its US-based NOC operations centers, including:
Skilled Experts: INOC engineers hold decades of experience in technology infrastructure monitoring and engineering.
Best Practices: INOC leverages the ITIL (Information Technology Infrastructure Library) framework, allowing for the delivery of customized support services while maximizing operational efficiency.
Sophisticated Tools: Cutting edge technology and reliable operational tools provide streamlined workflows for efficient troubleshooting and faster resolution times.
About INOC INOC is a 24×7 NOC and global provider of outsourced NOC monitoring and reporting services for enterprises and carriers. From a primary NOC in Madison, WI, and a Disaster Recovery NOC near Chicago, IL, INOC’s 24×7 staff provides a hands-on approach to incident resolution. INOC proactively processes critical IT support issues and delivers timely information to improve the uptime, availability and performance of applications, servers, and networks. A client web portal, NOCVIEW4, provides extensive reporting capabilities and visibility into IT infrastructure monitoring and support activity in real-time. INOC cost-effectively integrates 24×7 NOC support into a client’s existing IT operation to deliver greater uptime. For more information on INOC and its services, send an email to firstname.lastname@example.org or call +1-877-NOC-24X7 (+1-877-662-2497). You will also find additional information on our website, www.inoc.com, or by following INOC on Twitter, LinkedIn and Google+.