Certifications

Our certifications demonstrate our commitment to continuously improving our security and business standards.

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Dive into our certifications and learn how we ensure security from every angle

As a leader in the NOC services industry, the security of our clients' data and our own is something we take very seriously. Explore all of our security certifications below.

INOC Certifications

ISO 27001:2013

INO ISO27001 certified badge

​ISO 27001:2013 is an information security standard published by the International Organization for Standardization (ISO), the world’s largest developer of voluntary international standards, and the International Electrotechnical Commission (IEC). This certification, bestowed on successful completion of a formal audit process, is evidence that INOC has met rigorous international standards in ensuring the confidentiality, integrity, and availability of customer data, systems and infrastructure being monitored and managed by INOC’s Network Operations Centers. INOC has been diligently keeping the certificate current since 2015 and in doing so, we practice continual improvement of our ISMS (Information Security Management System).

SOC 2

AICPA SOC badge

Developed by the American Institute of CPAs (AICPA), SOC 2 is an auditing procedure that ensures service providers securely manage data to protect the interests of the organization and the privacy of its clients. SOC 2 defines criteria for managing customer data based on five “trust service principles," including security, availability, processing integrity, confidentiality, and privacy. We ensure our data centers are fully compliant in meeting the requirements of each trust principle and undergo regular audits to demonstrate that compliance.

NERC CIP

NERC logo

The NERC CIP (North American Electric Reliability Corporation Critical Infrastructure Protection) plan is a set of requirements designed to secure the assets required for operating North America's bulk electric system. The NERC CIP plan consists of nine standards and 45 requirements covering the security of electronic perimeters and the protection of critical cyber assets as well as personnel and training, security management and disaster recovery planning. We support NERC CIP for clients that require compliance. Our operations team is trained and tested to ensure constant compliance on an annual basis. This commitment means all impacted team members understand the importance of this certification to our clients and the relevant security measures that are essential to their operations.

Privacy Shield

Privacy Shield logo

The EU-U.S. and Swiss-U.S. Privacy Shield Frameworks were designed by the U.S. Department of Commerce, and the European Commission and Swiss Administration, respectively, to provide companies on both sides of the Atlantic with a mechanism to comply with data protection requirements when transferring personal data from the European Union and Switzerland to the United States in support of transatlantic commerce. As a service provider to EU clients, we maintain a listing in the US Privacy Shield. This entity reviews and lists the INOC Privacy Policy to ensure it aligns with EU regulations. It is important to note that Privacy Shield is not a GDPR compliance mechanism, but rather one that enables participating companies to meet the EU requirements for transferring personal data to third countries, discussed in Chapter V of the GDPR (gdpr.eu).

 

Additional Resources:

The Purpose of Data collection (privacyshield.gov)

INOC Privacy Policy

Learn more about our certifications and security standards

Have questions about our certifications or our approach to security? Get in touch and we'll follow-up within one business day by phone or email.
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