Business Continuity

Feel better with a backup? So do we. We maintain distributed data centers, NOCs, and workforces to keep your infrastructure supported 24x7 in the event of any significant business disruption.

Business Continuity Plan CONTACT US

Protect your IT services from significant business disruptions

Without an effective business continuity plan, significant business disruptions (SBDs) can threaten IT service support by hindering critical support functions. SBDs may be a local environmental event, a major telecommunication issue hindering connectivity, regional power disruption, or a global pandemic, just to name a few of the many possible threats.

At INOC, we take business continuity extremely seriously. Our response to an SBD relies heavily on our organization’s staff, systems and network architecture, processes, and back-up facilities. Through a comprehensive Business Continuity Plan, we’re fully prepared to maintain sufficient distribution and resiliency across facilities, technologies, and workforces to keep ourselves, and you and your customers, up and running from any location, at all times.

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KEY CAPABILITIES

Fully distributed service across all environments

Very few organizations are set up to operate with confidence around the clock. Often, the challenge boils down to inflexibility across people, platforms, and processes. Resiliency is core to our operational framework. In addition to distributed data centers and NOCs for disaster recovery, our workforce can absorb setbacks of any size by shifting support service among them.

Comprehensive disaster recovery preparedness

We maintain two primary NOCs and data centers to safeguard service in the event of a disaster. As mirrors of one another, these facilities are connected redundantly to be prepared for virtually any scenario. We’ve further enhanced our capabilities in light of emerging workforce threats to ensure all NOC services can operate securely from remote locations.

BUSINESS CONTINUITY PLAN

We safeguard your IT service from every angle through a comprehensive Business Continuity Plan

Saying you’re ready for anything is one thing. Demonstrating that capability is another. We not only maintain a Business Continuity Plan, but exercise and analyze it regularly to refine our procedures, identify emerging threats, and ensure all data is secured in any event.

The INOC Business Continuity Plan establishes measures to permit our company to resume operations as quickly as possible given the scope and severity of the significant business disruption.

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Infrastructure

We maintain infrastructure in two redundant data centers in an active-active state. If one has an issue, the other takes over. These data centers are part of a regional fiber ring that encompasses the data centers and NOC facilities.

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Staffing

We maintain redundant, fully staffed 24x7 active-active locations and an additional regional Business Continuity. If one of the fully staffed NOCs is unavailable for an extended period of time, staff can work out of the regional site or remotely.

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Security

As an ISO 27001 certified organization, our Business Continuity Plan satisfies the requirements for having a business continuity framework in place that addresses specific elements of information security. This plan is audited annually and tested quarterly.

Rest easy with 24x7 service that's ready for anything

Managing an in-house team around the clock is fraught with risk. Even the simplest issues outside your control can leave your infrastructure vulnerable to critical disruptions. We plan to quickly recover and resume business operations after an SBD and respond by safeguarding our employees and property, making a financial and operational assessment, protecting the company’s records, and allowing you to carry on with business operations.

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Take the first step toward a more effective and efficient NOC

Want to learn more about our business continuity plan and how we safeguard your IT service from significant business disruptions? Tell us a little about yourself, your infrastructure, and your challenges. We'll follow-up within one business day by phone or email.
CONTACT US
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