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Global NOCs

We deliver worldwide NOC support with several options, including, North America, EU or APAC only, or with global integrated NOCs.

Overview We're a global provider of NOC Lifecycle Solutions

Troubleshooting and resolving issues across a globally-distributed infrastructure requires close, working partnerships with local providers. From optical network providers in Sao Paulo to ISPs, data centers, and cloud providers in Frankfurt, we work with every third-party service that impacts your network and application availability around the world.

Need to navigate country-specific laws and regulations? Choose from a range of options that either include or exclude national jurisdictions to ensure your data is collected, processed, and stored according to all regulatory and strategic requirements.

Cover Top 10 Challenges whitepaper

Free White Paper Top 10 Challenges to Running a Successful NOC

Download our free white paper and learn how to overcome the top challenges in running a successful NOC.

We partner with each of your local providers

With many of our clients managing and expanding global IT footprints, we know how critical it is to maintain connections with each local provider, no matter where they operate around the world. We have extensive experience working alongside service teams across the globe to understand how they interface with your environment, how that impacts our support, and how we can work together to secure and protect your infrastructure.

Navigate regulatory and strategic requirements with confidence

Constantly-changing global telecom regulations and data privacy laws make it critically important to understand and adhere to the data protection and compliance requirements of each affected country. We take these considerations seriously and offer a range of options to meet the regulatory and strategic requirements that impact how your data is collected, processed, and stored in jurisdictions around the world. If a specific geographic location for the NOC has regulatory or strategic significance, we can establish a regional NOC and provide support to meet your requirements.

Off-site operational support for your on-site NOC

Need remote support for your on-site NOC? We can augment existing internal operations or take over support for service to overcome challenges and optimize your NOC operations for peak performance and availability.

"We really value the INOC team's understanding of NOC support and operations and their ability to support our growing customer base and requirements. They’ve understood and accommodated our changing needs in a way that encourages growth and expansion."

Adtran logo Joe Phelan, Vice President, Customer Service

"INOC combines end-to-end technical and operational expertise into an outstanding service package. They supported a complex optical network connecting multiple data centers with a level of organization and process efficiency that was impressive. Turnup was streamlined, painless, and transitioned smoothly into excellent ongoing 24x7x365 support."

Digital Realty logo George J. Cornachini, Global Technology Consultant
Digital Realty

Dive into our resources

  • Get a clear and concise introduction to outsourced NOC support in our definitive guide.
  • Learn three factors to consider when deciding to outsource or not in our handy decision guide.
  • Learn the difference between NOC managed services and outsourced NOC support in our quick-guide.
  • Get an introduction to outsourced NOC staffing models in our staffing guide.
  • Take a look at our onboarding process and what to expect if you turn up support with us.
  • Learn the critical utilization metrics and KPIs NOCs often miss in our latest blog post.
  • Explore a few best practices in our guide to ITIL incident management.
  • Start improving MTTR and MTBF in your optical networks with our eight tips.
  • Get some unique perspectives on managing cloud infrastructure in our blog post.
  • Learn the difference between NOC managed services and outsourced NOC support in our quick-guide.
  • See how we helped AT&T Business grow its VA Hospital guest wi-fi program and reduce ticket resolution times by 35% in our case study.

  • Learn how INOC partnered with SDI Presence to reduce ticket volume by 50% and increase monitoring accuracy by 25% for critical infrastructure customers.

Get in touch

Have questions? Want to discuss a possible engagement? We’re here to help you find your optimal NOC solution.

Become an INOC VISION Partner

Need to deliver 24x7 NOC support to your customers? Become an INOC VISION Partner and get the NOC capabilities you need at a fraction of the cost and complexity.

Let’s Talk NOC

Use the form below to drop us a line. We'll follow up within one business day.

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