We deliver worldwide NOC support with several options, including, North America, EU or APAC only, or with global integrated NOCs.
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With many of our clients managing and expanding global IT footprints, we know how critical it is to maintain connections with each local provider, no matter where they operate around the world. We have extensive experience working alongside service teams across the globe to understand how they interface with your environment, how that impacts our support, and how we can work together to secure and protect your infrastructure.
Constantly-changing global telecom regulations and data privacy laws make it critically important to understand and adhere to the data protection and compliance requirements of each affected country. We take these considerations seriously and offer a range of options to meet the regulatory and strategic requirements that impact how your data is collected, processed, and stored in jurisdictions around the world. If a specific geographic location for the NOC has regulatory or strategic significance, we can establish a regional NOC and provide support to meet your requirements.
Need remote support for your on-site NOC? We can augment existing internal operations or take over support for service to overcome challenges and optimize your NOC operations for peak performance and availability.
"INOC has provided an incredible level of NOC support for our critical Public Safety and Public Transportation clients that have large and complex network, server, and application environments. INOC provides our field service teams with more intelligent alerting that allows us to resolve problems much quicker and keep critical infrastructure running 24x7. Trending capacity and forecasting is also important to our clients. INOC's services allow us to help our clients budget capital improvements more appropriately. Our partnership has spanned twelve years and we’re continuing to expand services to date."
Tim Portokalis, Vice President "We really value the INOC team's understanding of NOC support and operations and their ability to support our growing customer base and requirements. They’ve understood and accommodated our changing needs in a way that encourages growth and expansion."
Joe Phelan, Vice President, Customer Service "INOC combines end-to-end technical and operational expertise into an outstanding service package. They supported a complex optical network connecting multiple data centers with a level of organization and process efficiency that was impressive. Turnup was streamlined, painless, and transitioned smoothly into excellent ongoing 24x7x365 support."
George J. Cornachini, Global Technology Consultant 