While we employ a wide array of cutting-edge technology and sophisticated operational tools, it’s our depth of knowledge that makes the difference. With decades of experience in infrastructure monitoring and engineering—and with thousands of mission-critical decisions under our belts—we’re uniquely equipped to understand the technical elements within your IT environment and satisfy the ever-changing infrastructure support demands among enterprises, service providers, and OEMs.
INOC has provided an incredible level of NOC support for our critical Public Safety and Public Transportation clients that have large and complex network, server, and application environments. INOC provides our field service teams with more intelligent alerting that allows us to resolve problems much quicker and keep critical infrastructure running 24x7. Trending capacity and forecasting is also important to our clients. INOC's services allow us to help our clients budget capital improvements more appropriately. Our partnership has spanned twelve years and we’re continuing to expand services to date.
Whether you need to build, improve, or outsource your NOC support operations, we fully understand your internal and external technical support requirements, expectations, SLAs, security and business continuity needs, and other requirements before designing, building, and implementing a NOC solution tailored specifically to meet your infrastructure support needs.
Learn how INOC built operational capacity and reduced response time for a large data center, colocation, and interconnection provider with more than 20 facilities across the United States.Download
We help enterprises paint the complete picture of IT service operation across their organizations and optimize it for both their end-users and their bottom line.
We help service providers identify and act on every opportunity to empower their customers through exceptional service turnup and operation.
We help OEMs enhance the value of their product offerings with secure, high-quality technical service.
We ensure reliable and uninterrupted service for network providers of all sizes. Our 24x7 NOC team keeps you online and your customers happy. From equipment failures to fiber cuts, our experts have detected and quickly resolved thousands of service disruptions for network providers.
Bring your cloud infrastructure into clear, actionable view. We help you track configuration states and correlate those changes to potential impacts on your host and application performance as you scale applications and evolve your infrastructure.
Need experienced server support? We deliver a number of server and application monitoring capabilities, including SMTP, POP, IMAP, HTTP(s), MySQL, SSH, Telnet, and more.
Manage the health of your databases by detecting errors, failures, and response issues. Our database experts run scripts, test queries, and collect and review logs to isolate database issues for effective resolution.
Our dynamic application monitoring technology tracks web responses, actual transactions, and application health—isolating them to the source, whether from physical and virtual servers or database queries.
The INOC Platform provides comprehensive monitoring and support capabilities for storage systems. We ensure your storage arrays and volumes are accurately monitored and supported with the correct procedures for restoring failures and facilitating storage and capacity planning through the tools available in the NOC.
Let’s unlock the full potential of your infrastructure and keep it running 24x7. Tell us a little about yourself, your infrastructure, and your challenges. We'll follow-up within one business day by phone or email.Contact Us