Our NOC solutions enable you to meet demanding infrastructure support requirements and gain full control of your infrastructure’s technology, support, and operations.
While we employ a wide array of cutting-edge technology and sophisticated operational tools, it’s our depth of knowledge that makes the difference. With decades of experience in infrastructure monitoring and engineering—and with thousands of mission-critical decisions under our belts—we’re uniquely equipped to solve problems, identify opportunities, and design support frameworks that satisfy and very often exceed growing infrastructure support demands among enterprises, service providers, and OEMs.
Our NOCs monitor tens of thousands of infrastructure elements for enterprises, communications service providers, and OEMs around the clock and rapidly respond to events and incidents, implement changes as needed, and continually improve operations—all under a more operationally efficient service model. Deep-level NOC management expertise and a proven operational framework ensure you and your customers achieve the infrastructure performance and availability needed to grow and thrive with confidence in a quickly-changing technology landscape.
Designing a new NOC or optimizing an existing one? Our NOC experts assess support requirements, analyze gaps, and draw on operational best practices to provide tiered organization structures, define appropriate workflows, and provide full operational visibility into your infrastructure and support systems.
INOC has provided an incredible level of NOC support for our critical Public Safety and Public Transportation clients that have large and complex network, server, and application environments. INOC provides our field service teams with more intelligent alerting that allows us to resolve problems much quicker and keep critical infrastructure running 24x7. Trending capacity and forecasting is also important to our clients. INOC's services allow us to help our clients budget capital improvements more appropriately. Our partnership has spanned twelve years and we’re continuing to expand services to date.
INOC plays a critical role in protecting vital terrestrial and subsea networks that demand the very best in monitoring. To us, an issue left undetected can compound into a multi-million-dollar fix. INOC’s expertise and responsiveness have become indispensable for our clients who rely on these networks. Notifications are escalated exactly where they need to go and we can meet virtually any reporting demand our clients bring to us.
Learn how INOC built operational capacity and reduced response time for a large data center, colocation, and interconnection provider with more than 20 facilities across the United States.
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