Get the full picture of IT service operation across your organization and optimize it for your end-users and your bottom line.
Smart decision-making at the business level relies on having clear, actionable information about IT service operation throughout the enterprise. We break down each component of your IT environment to understand events across applications, servers, networks, and other technical infrastructure, bringing all your IT services into clear view.
With the facts in-hand, we translate those insights into clear, action-orientated communications that empower non-technical stakeholders to take informed, appropriate action. With years of experience and a deep bench of expertise across virtually all relevant technologies enterprises deploy today, we take the time to understand the true state of your IT environment and how it can be enhanced to help you reach your business goals through forward-thinking technical support.
INOC has provided an incredible level of NOC support for our critical Public Safety and Public Transportation clients that have large and complex network, server, and application environments. INOC provides our field service teams with more intelligent alerting that allows us to resolve problems much quicker and keep critical infrastructure running 24x7. Trending capacity and forecasting is also important to our clients. INOC's services allow us to help our clients budget capital improvements more appropriately. Our partnership has spanned twelve years and we’re continuing to expand services to date.