NOC Expertise

"INOC plays a critical role in protecting vital terrestrial and subsea networks that demand the very best in monitoring. To us, an issue left undetected can compound into a multi-million-dollar fix. INOC’s expertise and responsiveness have become indispensable for our clients who rely on these networks. Notifications are escalated exactly where they need to go and we can meet virtually any reporting demand our clients bring to us."

“[A] big motivator for working with INOC was its ability to navigate the interpersonal dynamics of a massive enterprise. Our client had multiple CTOs, CIOs, and about two dozen IT SVPs. INOC was able to galvanize all these stakeholders by demonstrating real thought leadership in their discipline. They could show what’s likely coming in two or three years in terms of automation and machine learning—and how DevOps was going to play into support. That was super important to our client.”

“INOC has provided an incredible level of NOC support for our critical Public Safety and Public Transportation clients that have large and complex network, server, and application environments. INOC provides our field service teams with more intelligent alerting that allows us to resolve problems much quicker and keep critical infrastructure running 24x7. Trending capacity and forecasting is also important to our clients. INOC’s services allow us to help our clients budget capital improvements more appropriately. Our partnership has spanned twelve years and we’re continuing to expand services to date.”