INOC Kicks Off Its First Annual Volunteer Day

Illustration of volunteer worker handing out educational materials to children

INOC is passionate about inspiring our team to make a difference in their local communities. With this in mind, we created an annual Volunteer Day for all staff starting in 2022 as part of our new Diversity, Equity, and Inclusion vision. All INOC employees now receive a paid day off each year to spend volunteering time with an organization of their choice. 

We recognize that our employees are individuals with diverse backgrounds and interests, so every employee has the flexibility to contribute their time to an organization or cause of their choosing. Some of our popular volunteer choices include food banks, environmental causes, animal shelters, and affordable housing construction. If every INOC employee uses their Volunteer Day in 2022, it will add up to over 2,000 volunteer hours for various important causes!  

To kick off our new Volunteer Day offering, Erin Engler, INOC’s Human Resources Director, used her first one spending time with the Face of Hope Community School in Kampala, Uganda.

Face of Hope is a grassroots, community-based organization that houses, feeds, educates, and supports orphaned children and the elderly.

Erin and her mom spent a day learning about their classroom curriculum and meeting the 50 children living at the center. As part of their visit, they also brought four large suitcases filled with donated INOC laptops, phones, food, school supplies, clothes, and books for Face of Hope to use in their efforts. 

Volunteer work in Uganda

Volunteer work in Uganda

Volunteer work in UgandaVolunteer work in Uganda

Erin had this to say about the experience: “It was truly great to see all the children receiving care, compassion, and an education.”  

We’re looking forward to hearing from more INOC employees about how they are spending their Volunteer Days to impact their local communities and across the world!

White paperThe NOC Improvement Playbook: 10 Common Problems We See and Solve in Our Consulting Engagements

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This playbook identifies the most common challenges we encounter in NOC operations and provides field-tested solutions drawn from our real-world consulting experience.

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Most network operations centers fail to meet the service levels demanded of them. This guide helps you make sure yours isn’t one of them.

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Learn how the NOC stands to gain from AIOps by overcoming operational challenges and delivering outstanding service. Use the free included worksheet to contextualize the value of AIOps for your organization.

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White paperA Practical Guide to Running an Effective NOC

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This guide gives you what you need to unlock this capability within your NOC: a centralized operational framework to deliver information and take action at lightning speed—shortening response and resolution times.

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Download this white paper to learn the key considerations and questions CSPs must address before establishing a NOC internally or sourcing support through a third-party partner.

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White paperNOC Performance Metrics: How to Measure and Optimize Your Operation

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Download our free white paper to learn how implementing the right performance metrics can transform your NOC's efficiency and drive continuous improvement.

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