July 29, 2014
Expert Network Configuration, Engineering and 24x7 NOC Support Enable Increased Bandwidth and Critical Operation of Dedicated Health Care Network
NORTHBROOK, IL, JULY 29, 2014 – INOC, a 24x7 Network Operations Center (NOC) and global provider of NOC monitoring, reporting and support services, announces that it has been selected by the Illinois Rural HealthNet (IRHN) to aid in the design and configuration, 24x7 NOC Support and engineering of its latest fiber-optic network upgrade. The IRHN is a not-for-profit 501(c)(3) organization of health care providers dedicated to deploying and maintaining a high-speed network to improve the connection and flow of vital information between rural hospitals and health care clinics in Illinois.
“With connectivity regarded as the nervous system of any hospital or health care facility, the health care sector is seeing rapid evolution and investment in broadband deployment,” says Roger L. Holloway, CEO and President of the Illinois Rural HealthNet. “INOC serves as one of the technical experts, and is the system integrator and operating arm of the IRHN’s dedicated health IT network. Their objectivity and knowledge of the IRHN proved invaluable during our latest network upgrade, and their role has been absolutely essential to the daily operation of our fiber backbone.”
Currently, there are more than 50 rural health care entities being linked to each other and to urban medical centers by way of the IRHN. With the engineering and expert configuration support of INOC, the federally funded program is doubling the bandwidth speed of its 3,100-mile, fiber-optic network in order to provide a vital fiber link for an expanding community of health care providers, including rural mental health facilities, hospitals, clinics and practices, ambulatory care sites, acute care facilities, and more. IRHN will also continue to leverage INOC’s 24x7 NOC support and real-time monitoring to ensure critical uptime for its newly upgraded dark fiber network, wireless network and other fiber-based services, allowing for the IRHN’s efficient transmission of electro-cardiograms, CT scanner files, digital mammography files, and other diagnostic information.
“INOC is committed to providing proven NOC solutions that enable IRHN to deliver better service across its network of health care providers, ultimately improving patient care outcomes and expanding broadband capabilities into rural Illinois,” adds Prasad Ravi, Chief Executive Officer of INOC.
A customer since 2009, IRHN leverages INOC for 24x7 monitoring of diverse network switches, troubleshooting and resolution of service disruptions and equipment failures, and fiber cuts. Additionally, INOC mitigates carrier circuit issues, coordinates and dispatches field support, and communicates with health care facilities, vendors and fiber providers on IRHN’s behalf.
“With INOC, IRHN is able to offer health care providers a reliable, secure and high-performance network backed by 24x7 NOC support,” remarks Doug Power, IRHN Acting Project Coordinator. “There are many NOCs in existence today, yet very few that can provide the breadth of services, engineering capabilities and technical expertise of INOC.”