Your microwave networks need a NOC that can quickly respond to problems and diagnose critical operational parameters. We do it every day (and night).
Whether you are backhauling traffic on your microwave network or supporting low-latency financial customers during trading hours, you need a support team who has broad experience and expertise throughout microwave network support. We track weather patterns, look for power issues, detect RF path failures, and plan for other potential problems.
Our NOC takes corrective action remotely and dispatches client or third-party field personnel as needed for on-site resolution. We've developed extensive support expertise across a variety of microwave OEM equipment and incorporated this knowledge into NOC training modules, troubleshooting processes, and service restoration procedures.
We really value the INOC team's understanding of NOC support and operations and their ability to support our growing customer base and requirements. They’ve understood and accommodated our changing needs in a way that encourages growth and expansion.