Keep all your locations reliably connected with full visibility into the SD-WAN network and get effective 24x7 issue management.
In environments with multiple SD-WAN appliances from a single or several vendors, collecting and consolidating event data is a challenge. Each SD-WAN platform has its own orchestration and management tool with its own APIs and language. Collecting event data into a single view often requires integration and development expertise, making it especially difficult and fraught with risk. Success and efficiency requires consolidation into a single interface or view.
At INOC, we consolidate alarm feeds from multiple sources into a "single pane of glass." This enables us to correlate multiple events into single-incident tickets as appropriate. Several SD-WAN vendors are integrated with INOC tools (Cisco Viptela, VMware VeloCloud, and Silver Peak among others). Our engineers are trained on multiple SD-WAN solutions and have experience resolving issues unique to this technology.
INOC plays a vital role in keeping our enterprise infrastructure up and our stress levels way down. This level of NOC support doesn’t just lead to faster resolution times—it enables us to be proactive in preventing issues. I’d recommend their platform to any organization that needs a dependable support partner.